YOUR VIEWS: Complaint to Highland Council and complaints continue about Inverness car park
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Complaint important - whatever the outcome
No one could ignore the pain and frustration Donald Mackenzie has suffered when dealing with a complaint in respect of an official and his conduct (his letter "What's the Point Making a Complaint", Friday, March 22).
Mr Mackenzie pleads "what is the point of the Ombudsman ". Indeed Mr Mackenzie, what point at all?
Here the situation is a simple one. Mr Mackenzie, a well known and caring Highlander, asks relevant questions in the pursuit of knowledge/answers about proposals for Academy Street, Inverness, a main throughfare. Not unreasonable points he raises, however the response is swift in denial and forceful in its tenor.
He is laden with conditions on how his complaint should be formulated and given the most extraordinary criteria to make it successful.
Should he have made the complaint? Yes he should. At least it is noted and by his letter in your paper informs us all of the brave struggle he has had in the pursuit of the truth. Carry on the good work.
Michael Campbell
Leanaig
Conon-Bridge
Thanks to all who helped with cancer appeal
We want to thank everyone for taking part in Marie Curie’s Great Daffodil Appeal and supporting us across the month of March.
Whether it was volunteering a few hours of your time, donating, fundraising for the charity, or wearing our iconic daffodil pin badge, will help us deliver expert end of life care to those people with any illness they are likely to die from and those close to them.
Our wonderful volunteer collectors were out and about in their big yellow hats to encourage people to wear the charity’s daffodil pin and donate.
As our largest fundraiser, The Great Daffodil Appeal raises much needed funds for Marie Curie Nurses and healthcare professionals to provide expert support and hospice care in the comfort of home and at our two Scottish hospices, and funds the charity’s free support line and webchat.
Marie Curie is celebrating our 75th year as the UK’s leading end of life charity, which wouldn’t be possible without the continued generosity and kindness from our supporters like you, so thank you.
Ashley Thomson
Head of Fundraising
Marie Curie Scotland
Glasgow
Unhappiness continues over city centre car park
Comment continues to be made about the Rose Street Retail Park car park in Inverness city centre, run by Britania Parking, after another couple recently complained they received a £100 charge for improper parking. They complained about no clear signs directing there is no “bgrace period” in the car park and said they have ben uanble to contact anyone at the company to dioscuss the situation.
“Britannia are not interested what people think, sadly it’s the shops fault - they must have asked them to monitor the car park. They charge for blue badge parking yet if someone was unable to walk unaided and used a mobile device to get around they could easily not realise that they have to pay. Mo signs in the disabled bay to remind people to pay either.” - Christopher Cade, Invergordon
“Stopped shopping there due to the parking meters and fines.” - Vicky O’Donnell
“I use the council multi storey across the road, never any issues and doesn’t matter if you are going to be longer than expected as the rates are okay. But what a difference it would make if there was free parking in the city centre, even for an hour!” - Chris Dowling
“The car parking system puts me totally off going to that area with so many people getting fined.” - Elane Bethune Henderson
“I haven't shopped here for a long time, I used to spend a lot of money here, car park operators are a joke.” - Dawn Henderson
“Dawn Henderson, I agree, I haven't shopped there for a long time and no intention to. The car park is a joke.” - Fiona Watson
“Dawn Henderson I'm the same. I won't park there again, which means I won't spend any money there either.” - Hugh Morgan
“Yep, hardly ever go there now. Tend to park in the multistorey as its cheaper. Also making people pay for that dirt car park opposite Home Bargains is disgusting. That should be free.” - Sean Seatter
Proposed new hydro scheme for the Highlands
Plans have been revealed for a pumped hydro storage scheme in the Highlands which would be one of the largest of its type in the UK. The nationally-significant Fearna Pumped Storage Hydro Project would be based about 25km west of Invergarry and would use Loch Fearna as the upper reservoir and Loch Quoich as the lower reservoir.
“Rather that than the unsightly, useless turbines!” - Linda Matheson
“More leccy to pump down the road, and we'll pay for it.” - Donald Maclennan
“Lecky doon the road? There's never any complaints when the whisky, which is a high heat energy product from making to bottling, gets put doon the road. Hello, Britain is an island we’re forced to be part of. The carbon usage disna stop at the border.” - Martin Stuart
“So they can keep charging us ridiculous amounts with no justification.” - Susan Foster
“Hopefully more jobs for the youngsters. I see most of the complaints are from people that have already lived there lives. Let’s create jobs for the young and let them live theirs.” - Graham Dingwall
“Here come the NIMBYs.” - George Hamilton
Letters should be submitted to newsdesk@hnmedia.co.uk. Please include your address and a daytime contact number. You can also tweet us: @InvCourier or leave a comment on Facebook @invernesscourier
