TSB, which has branches across the Highlands, announces it will close 164 of them
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TSB has today announced it will close 164 branches with the loss of 900 members of staff.
The bank has a number of branches across the Highlands including one on Inglis Street in Inverness.
A spokesman for TSB said the locations of branches to be closed would be made in announcement this afternoon.
As part of today’s announcement a spokesman for the TSB said 900 jobs will be removed from the company.
Debbie Crosbie, chief executive of TSB, said: “Closing any of our branches is never an easy decision, but our customers are banking differently – with a marked shift to digital banking.
“We are reshaping our business to transform the customer experience and set us up for the future. This means having the right balance between branches on the high street and our digital platforms, enabling us to offer the very best experience for our personal and business customers across the UK.
“We remain committed to our branch network and will retain one of the largest in the UK.”
Robin Bulloch, customer banking director at TSB, said: “Alongside these changes, we will continue to invest in our remaining branch network to offer high quality banking services, fully integrated with improved digital capability.
“We are working to ensure the transition towards digital – which is being seen right across the economy – is handled sensitively and pragmatically for our colleagues and customers. We’re taking steps to support vulnerable customers and those in rural locations.”
Branches earmarked for closure have been selected to ensure 94 per cent of TSB customers can travel in 20 minutes or less to a branch, and the new network will have an average of 17,000 customers per branch, which remains below the UK average.
