Hotel boss praises his four-star performing staff
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The Victorian-era Palace Hotel and Spa has added to its long history by becoming the latest Highland capital hotel to be awarded four-star accreditation by the AA.
First opened in 1890, the 110 bedroom hotel overlooking the Ness has been part of the family-owned Milton Hotels group for 40 years and is also a member of international independent hotels association, Best Western.
General manager Mark Scobie paid tribute to his staff for achieving the new accolade.
“I am extremely proud of the hotel team who have adapted well these last few months, maintaining a superb standard of guest service throughout this challenging period," he said.
"It’s been a fantastic journey developing the hotel with the team over the years, conquering many challenges on the way, so for the teams efforts now to be recognised by the AA is absolutely fantastic.”
The only central Inverness hotel to have a luxury leisure club and swimming pool, the Inverness Palace Hotel and Spa has undergone a £2.5 million refurbishment programme in recent years with the opening of its new brasserie, bar and reception spaces followed by a total refurbishment of the original Scottish Baronial building, The Wing, and upgrades to the leisure club and pool, luxury guest rooms and castle view rooms.
The work was carried out using local tradespeople and materials wherever possible.
Milton Hotels managing director Tracey Wilding commented: “We've been investing in the fabric of this lovely 1890 Baronial hotel for more than 40 years.
"As a family run hotel, we always want to keep that warm welcoming feeling, whilst always striving to give our guests luxury and style in their stay. As a team we are always innovating, and a pandemic won’t stop us doing just that. We have more plans for the hotel and are looking forward to developing our guest experience throughout 2021."
With staycations proving popular this year and a choice of breaks starting from just under £70 per person per night for two sharing a classic room, staff at the newly four-star attraction are anticipating a busy summer ahead.
