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Stagecoach says Highland timetable changes have been successful despite "teething problems"


By Neil MacPhail

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Widespread timetable changes were introduced across the Highlands by Stagecoach this week.
Widespread timetable changes were introduced across the Highlands by Stagecoach this week.

Changes to bus timetables in and around Inverness have been largely successful Stagecoach has said.

Changes to Stagecoach Highlands timetables came into effect on Monday.

Speaking on Tuesday a spokeswoman for the company said: "Following our consultation with the public in December we are really pleased with the first day of operation of our new services in Inverness and the Highlands.

"We are grateful that more than 200 people gave us their feedback to help shape the timetables that came in to operation on Monday."

There was a glitch on the Ness Castle route to Inverness via Lochardil where passengers using the Stagecoach app to check on buses were being told that some journeys were cancelled when they were in fact running.

The spokeswoman added: "We did have a couple of teething problems with the systems we use on service 7. Customers travelled for free on the service while we worked on a fix. This problem was resolved by lunchtime and we are pleased to report all journeys are tracking as they should on the app now."

A few bus users went on social media to ask about timetable changes and seemed unaware that there had been widespread changes introduced.

The spokeswoman said: "We have advertised the changes for February 10 since mid-December and are sorry to hear there are people who have missed this information. There have been multiple stories in the local press, posters on board our buses, social media posts and email communications sent to all of our subscribers.

"If anyone wishes to be added to our mailing list they can opt-in by emailing us at highland.enquiries@stagecoachbus.com to keep up to date on changes to our services or follow our Highlands Twitter account @StagecoachHLand


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