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NHS Highland set to survey all 10,000 staff attitudes on their views on its “culture” in what will be a major test of its progress towards tackling bullying


By Scott Maclennan

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Fiona Hogg.
Fiona Hogg.

NHS Highland is set to canvas all 10,000 staff on their views on its “culture” in what will be a major test of its progress towards tackling bullying.

The move indicates just how far the health board has come in the four years since allegations of bullying were dismissed as “gossip” by NHS bosses.

The survey is being spearheaded by HR director Fiona Hogg, who said that all staff will be encouraged to participate. The results will be used as a key indicator of areas for improvement in the ongoing work to improve relationships within the organisation.

She confirmed that the results of the survey – which is due to be launched by email, on an app and online in early June – will be reported back to the board in July.

“One of the things I am really excited about is that our listening and learning survey is to be rolled out across NHS Highland and Argyll and Bute for three weeks,” she said.

“This will give us critical baseline measurement for our culture, telling us what our colleagues across the organisation experience, what is good and what we still have to work on.

“We still have a way to go on our culture journey and we still have to focus on key areas like our people processes and to make sure we deliver the transformational change that we really need. Progress has been a bit slower but we are now aligning resources and time to dedicate to this.”

Related article: Edward Mountain calls on NHS Highland to promote “caring and inspiring” leadership following two damning bullying reports

Related article: Full extent of bullying at NHS Highland may never come out

Related article: Health bosses say work to address bullying at NHS Highland will be 'long-term journey'


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