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Join a winning team at the Macdonald Drumossie Hotel

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WANT to be part of a winning team, with exciting and varied career opportunities, and helping to deliver an exceptional product to your local community and to visitors from around the world?

Then the Macdonald Drumossie Hotel, Inverness is looking for you.

Events manager Anna Smith
Events manager Anna Smith

The hotel is adding to its experienced team by recruiting a reception supervisor, general assistants in the kitchen, and Food and Beverage staff to join the banqueting pool.

With its array of services including dining, weddings, private functions, conferences as well as being a luxurious home-from-home for the thousands of tourists that descend on the Highland capital from around the world, Drumossie is a year-round destination and business.

And now, as the world opens up once again, the hotel is looking to add to its winning team and can offer a comprehensive package complete with training opportunities and a platform for career development.

“Inverness is often seen as a seasonal destination but off the back of our reputation and what we deliver, we have a real mix of business all year round,” explained General Manager Kenny McMillan.

“We’re at the point where we need to start recruiting. We pay people based on their ability ‒ their depth of experience and ability ‒ not their age. We’re striving to keep people in the business by wrapping our arms around them and making sure they have a platform to excel and they are paid well.”

In addition to a salary and customer tips, Drumossie has introduced a service charge which is discretionary to the customer, and shared evenly across the hotel every month. Testament to the high level of service Drumossie delivers, the discretionary charge has an uptake of around 90 per cent with customers more than happy to reward attentive, professional service.

The hotel has also introduced a loyalty bonus where employees who stay on from October 1 to September 30, for every calendar year, receive a bonus.

Drumossie works closely with local schools, the University of the Highlands and Islands (UHI) and Developing the Young Workforce (DYW) during its recruitment and also in relation to training and professional qualifications such as Modern Apprenticeships.

“There are so many different elements to hospitality. It’s not just about serving a plate of food ‒ there’s accounts, events, the operational side,” explained Operations Manager Kat Wardrop.

“Myself and Kenny are two of the best examples of starting down there, working our way up, and changing departments.”

The pair both began working in the kitchen before progressing to management. Events manager Anna Smith is another example. Anna has a graduate background, and previously worked in retail before joining the team as Events Administrator. Today, as well as being Events Manager, she is developing new skills and responsibilities managing the marketing and PR side of the business.

“There’s a lot of depth to what we do,” added Kenny. “It just shows you can progress through the ranks in the hospitality industry.

“At Drumossie, we’ve got a fantastic offering for weddings, conferences, and offer some of the best food in the Highlands because of the award-winning chefs we have here. What we do, we do really well.”

To have a chat about any of these roles call Kenny McMillan on 01463 236451 or email your cv to gm@drumossiehotel.co.uk

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