Good report on Culduthel Care Home but inspectors want food choices improved
Register for free to read more of the latest local news. It's easy and will only take a moment.
AN Inverness care home received good and very good ratings in wellbeing and leadership categories respectively after a recent visit from the Care Inspectorate.
Culduthel Care Home in West Heather provides nursing care for up to 65 older adults.
Following a two-day visit in June inspectors used a six point scale where one is unsatisfactory and six is excellent. Culduthel scored four for support of people’s wellbeing and five for quality of leadership.
Key messages highlighted by the inspectors included: kind and caring staff, and leaders who were “visible, competent and confident” and who made the staff feel well supported.
The inspection report stated: “People’s health needs were met to a very good standard. The environment was clean, welcoming and maintained to a very good standard.”
However inspectors thought people should be offered more varied activities, including the opportunity to access the outside garden more frequently, and staff should be knowledgeable on people’s likes and dislikes at meal times.
The report said: “We made an area of improvement about the mealtime experience at the last inspection. Whilst there had been improvements we felt that people’s individual preferences were not always known by staff.”
A further improvement was asked for to take account of individual preferences when menu planning and to ensure that staff were knowledgeable on what alternatives should be offered to individuals if they choose not to eat their main meal.
The care provider should continue progressing their activities improvement plan to allow people to make better use of outdoor areas and participate in interesting and stimulating activities said the inspectors.
Comments from residents and relatives indicated that more staff would help in this respect.
