Homes in Drumnadrochit without 'normal' water supply for two days, Scottish Water confirm
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A small number of homes in Drumnadrochit have been without "normal" supply of water for almost two days, Scottish Water have confirmed.
A burst water main in a wooded area (IV63) is now being addressed after the water authority was first attended the site yesterday. They say health and safety concerns amid severe weather conditions have prevented the fault from being repaired earlier.
In a statement, a spokesperson for the water provider confirmed that some customers had been without normal water supply since Monday.
The statement read: "As the result of a burst water main, a small number of customers in the IV63 Drumnadrochit area continue to experience an interruption with normal drinking water supplies.
"Severe weather in the area resulted in landslides, causing significant road closures preventing our teams getting to the burst water main on Monday evening.
"We attended onsite Tuesday February 6 and following health and safety concerns we were unable to proceed with a safe repair of our network.
"The location of this burst main has been narrowed down to a small section of wooded area next to a watercourse.
"Our repair teams are back onsite here today and will be begin to undertake our repair.
"We have provided alternative drinking water supplies to all affected customers through bottled water deliveries and will continue to do so until we have completed our repair and restored normal drinking water supplies.
"We understand that the customers affected here have not received normal water supplies since Monday February 5, and we apologise for the delays in restoring this service.
"If you experience brown water, we advise to allow your cold-water kitchen tap to run at a reduced pressure until this runs clear. Do not run any other taps or use any water appliances whilst doing so and follow the same process with any other taps affected once the water is clear from your cold-water kitchen tap.
"If you experience white water, this is air trapped in the supply and will clear within 24 to 48 hours."
Scottish Water say a further update will be provided at 5pm.
