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Plans revealed for reopening of Rocpool Reserve hotel in Inverness as coronavirus lockdown restrictions are eased


By Ian Duncan

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Rocpool Reserve Hotel in Inverness.
Rocpool Reserve Hotel in Inverness.

Owners of one of Inverness’s most exclusive destinations has revealed plans for its reopening on July 15 – the Scottish Government's provisional tourism re-start date.

The Rocpool Reserve hotel, in Culduthel Road, is one of 14 Inverlochy Castle Management International (ICMI) properties.

New measures installed include electrostatic fogging machines to fully disinfect all rooms before they are sealed to ensure no contamination ahead of guest arrival.

A new app has also been launched to remove the need for menus and directories and a contactless dining service will see food and drink served to a smaller side table next to the dining table, allowing the guest to retrieve it without leaving their seat.

Shared areas will operate with a one-way system, hands-free sanitising stations will be placed in various locations and all employees will be provided with PPE with increased health and safety training and mandatory handwashing every 30 minutes.

Norbert Lieder, managing director of ICMI said: “We are excited to open our properties and give people who have spent several months in the confines of their own home the chance to remember luxury. Yes, the experience will be different as the result of our enhanced social distancing requirements, but a stay in one of our properties will be every bit as indulgent as it has always been.

“The measures we have set out are on top of the already mammoth effort it takes to ensure that each destination – including castles, centuries-old properties and private islands – are ready to welcome guests both old and new as a base to unwind and perhaps rediscover some of the most beautiful parts of the country.”

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