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Operator Meallmore Ltd with care homes in Inverness, Alness and Nairn achieved the prestigious Investors in People (IIP) Gold Accreditation

By Ian Duncan

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Meallmore staff celebrate the IIP gold accreditation.
Meallmore staff celebrate the IIP gold accreditation.

A care home operator with premises in Inverness and Nairn has achieved the prestigious Investors in People (IIP) Gold Accreditation.

Meallmore operates 26 care homes across Scotland – including Culduthel, Kinmylies Lodge and Daviot Care Home in Inverness; Redwoods Care Home in Alness and St Olaf Care Home and The Manor in Nairn.

For nearly 30 years, Investors in People has been recognised internationally as a leading people accreditation and, by achieving this award, Meallmore is demonstrating its commitment to its people.

Fewer than 1,000 organisations in the whole of the UK currently have IIP Gold Accreditation, and only 62 of those are classified as care providers – with just six in Scotland.

The accreditation is the culmination of a three year process, which assesses how the organisation leads, supports and improves its people. After an initial assessment, all staff are surveyed and some are interviewed to indicate how they feel about working at the company and how they’re supported.

The report said through 2020-2021 and the challenges associated with Covid-19 pandemic, Meallmore has shown the ethos and philosophy of a gold-standard organisation and clearly demonstrated a shared sense of purpose, together with a common set of values, leadership behaviours; and philosophy of care.

It added that Meallmore's principles and values were not only highly visible – yet also provided a clear roadmap throughout Covid-19.

The award is valid for three years and regularly assessed throughout this period, a gold accreditation demonstrates that all staff and leadership take full ownership of the practices in place to support people, and are actively trying to make work better for the entire team.

Gerry Hennessey, Meallmore's managing director, said: “This is a hugely important achievement for us. In this industry, our people are crucial to what we do, and we are committed to making sure they get the best experience working with us, which also results in us getting the best out of them.

"It was a very proud moment to hear that in the most challenging of times, all of our staff reported feeling safe and valued, and have so many positive things to say about being a part of Meallmore.

“We believe in continual improvement, so we’re fully prepared to go beyond Gold, and we’re already planning our next steps to take things even further. Thank you to everyone for all of their hard work and dedication, which makes us what we are today, and makes every Meallmore home such an excellent place to work and live.”

Bonnie Clarke, interim chief executive of Remarkable, the organisation licensed to deliver Investors in People in Scotland, said, “This is a fantastic achievement for Meallmore. Investors in People recognises organisations who are truly committed to their people, continuous improvement and customer service. We have supported Meallmore since 2001 and we’re delighted to see their ongoing dedication recognised with this Gold award. Many congratulations.”

Meallmore is committed to providing high quality care and support, investing in staff training, engagement and communication to ensure residents have access to the best possible care. The company provides a range of residential nursing, dementia and mental health care across Scotland.

• For more information about Meallmore, please visit here.

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