Beauly home given good grades by Care Inspectorate
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A CARE home in Beauly that caters for young adults with learning disabilities has been given good ratings following an unannounced inspection by the Care Inspectorate.
Fram House on the village High Street provides a service to a maximum of five adults and is operated by Nansen Highland, a charity based in Easter Ross.
The service aims include:
• providing a safe, secure, stimulating and caring environment.
• respecting each person as an individual.
• promoting opportunities for each young adult to develop skills and plan for their own future.
In evaluating quality, a 1 to 6 scale was used where 1 is unsatisfactory and 6 is excellent.
The inspector spoke with four people using the service, two staff and management, reviewed documents and observed daily life before giving the home Very Good (5) and Good (4) grades respectively for how well they support people's wellbeing and how good was leadership.
Key messages revealed that young people were supported to develop good independent living skills; staff had developed trusting, meaningful relationships with the young people and their families; the young people enjoyed a range of different activities that supported their personal growth and development, and the service engages well with other agencies.
Quality assurance processes needed to improve however.
The inspector said: "Whilst there were a number of systems in place to promote good care, there was a lack of evaluation about what was working well and what needed further improvement.
"For example, the service's own surveys suggested several areas where improvements could be made including staff training. It would be good to take this feedback forward and seek further information about what training in particular was needed and develop a plan to address this."
"The service's development plan listed a number of strategic objectives but this needed further breakdown to
detail how these would be delivered; what successful implementation looked like and what else could be
done if it wasn't successful."
The provider should undertake a process of self-evaluation, said the report, adding: "This should result in the development and ongoing reviewing of improvement plans that have measurable outcomes relating to person centred care and support."
