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Inverness electrical store tries to keep up with demand since reopening


By Ian Duncan

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Panasonic store owner Michael Freeman gets prepared for reopening.One of the measures is hand sanitizer station...Picture: Gary Anthony..
Panasonic store owner Michael Freeman gets prepared for reopening.One of the measures is hand sanitizer station...Picture: Gary Anthony..

ONE of Inverness city centre’s longest-established businesses has been trying to keep up with demand since being able to reopen.

Michael Freeman, the owner of the Panasonic Store and Euronics Centre in Academy Street, was surprised by the number of customers he has seen over the past four weeks.

The store has welcomed customers from all over the north of Scotland – not just from the Inverness area, according to Mr Freeman.

He said: “We’ve been flying since we opened the doors. There has been a massive uptake in footfall and things have been positive.

“I think people have been desperate to get out and they have been promising themselves that new TV or washing machine.”

Mr Freeman said he was pleased with the number of customers they had seen and added: “We’ve had a great few weeks.

“It is almost like Black Friday because it has had that excitement about it.”

The store is also operating an appointment system between 4pm and 5pm for people who have been shielding or might be more cautious – which was precisely the reason one customer had chosen to visit his store rather than go elsewhere.

He said: “I was very grateful and quite flattered that, out of all the stores, they chose us.”

He said generally people were being careful and were following the safety guidelines, and that people should feel confident enough to return to the city centre.

“Without a doubt, they should feel safe, especially with the measures that are in place – we have more space to walk around,” he added.

“Barriers have allowed people to move around and we are all wearing masks now.

“People can shop with confidence.

“At the moment I think all our customers, from all age groups, have been delighted to get back out into Inverness city centre.”

The store is currently open from 10am-4pm daily and work in-store to comply with guidelines includes the creation of a separate entrance and exit and provision of hand sanitiser.

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