Positive report for Inverness service that helps adults with a learning disability
An Inverness resource centre which offers a support service for up to 50 adults with a learning disability has received a positive grading.
Corbett Centre, in Coronation Park, was assessed by the Care Inspectorate as very good for both its leadership and how well it supports people's wellbeing.
It came after an unannounced inspection of the service which is operated by NHS Highland and can be provided in people's homes, the community or within the Corbett Centre.
Inspectors said: "There was a happy and welcoming atmosphere within the centre. People and their families were central to the care and support they received.
"The provider should continue developing social opportunities for people. There were effective health systems in place to ensure people got the right care at the right time. The service was well led and managed."
They described people as being relaxed and happy when staff were supporting them, adding that staff were warm and encouraging.
"Staff recognised the importance of supporting people to achieve their potential, at the person's pace, whilst promoting independence," inspectors stated.
"Guardians and family members were listened to and fully involved in the care and support of their loved ones. Care plans were detailed and contained appropriate information to support people in the way they wanted. A number of relatives told us staff were flexible and a great support to the whole family. They felt this had reduced stress and the feeling of isolation, especially when day services were closed during Covid-19."
It was pointed out that a recent redesign of day services left some people feeling they did not have the same opportunities to meet and socialise with friends, adding the manager identified this as an area they were working on.
