New digital service Mobilise partners with NHS Highland to extend online support for carers
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Residents who look after a family member, a friend or a neighbour are now able to connect with others and access support online.
Since the introduction of lockdown, many Highland residents have started looking after somebody who is shielding or ‘vulnerable’ coronavirus, or have seen an increase in their caring role.
NHS Highland have responded by agreeing a new partnership with the online support service Mobilise.
From April 15, anybody looking after a family member, friend or neighbour can join the Mobilise community to connect with other carers in the same situation, share practical advice and access support.
Many residents are often isolated at home and can’t attend face to face support at a time that suits them.
Mobilise, which proudly describes itself as "by carers, for carers" offers a range of online support, from regular contact through emails, a new to caring e-course to virtual cuppas and even 1-2-1 coaching sessions.
Edward, a new carer signed up to the Mobilise email course, sent feedback to say: "You've been amazing. So so incredibly helpful. Truly grateful to you and your colleagues”.
Jennifer Campbell, carer services development officer at NHS Highland, said: “Supporting residents who find themselves in the role of a carer is a key priority for NHS Highland. We’re really pleased, therefore, that Mobilise is using new technology to work with us to increase the amount of support available to isolated and remote carers.”
Suzanne Bourne, co-founder and head of carer support at Mobilise, said: “There are many thousands of carers out there who may need advice. Creating a Mobilise carer peer support network in Highland regions will see an improvement in their wellbeing.
"Carers are less likely to reach breakdown, and require emergency assistance, and formal social care services should see a reduction in overall demand”
“Our ambition is to identify 10,000 carers in the Highland region this year and provide relevant, timely support to people with caring responsibilities,” added James Townsend, chief executive of Mobilise.
The Mobilise service is free to use and can be accessed via: www.mobiliseonline.co.uk/highland.
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