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Highland Council to launch dedicated helplines for volunteers, assistance and education during coronavirus crisis


By Scott Maclennan


Highland Council Chief Executive Donna Manson.
Highland Council Chief Executive Donna Manson.

Highland Council is to launch dedicated freephone helplines for locals seeking advice about coronavirus.

Luanched tomorrow, one line will focus on providing advice and support for people who want to find out how they can volunteer for groups offering assistance to those who are vulnerable.

That line will also provide information for anyone needing assistance and help.

Another line will be dedicated to education enquiries.

These helplines for Highland residents are in addition to national helpline and website resources.

Chief executive Donna Manson said: “We have a dedicated team of staff working round the clock on this.

“These dedicated helplines will provide people with a quick way to access the information they need and will complement what is being done nationally to make sure everyone is as informed as possible. We have a skilled and dedicated team of people ready to answer calls and assist.

“We are continuing to work closely with our partners here in the Highlands and our officers are monitoring the local situation daily and following the advice given by government and NHS public health experts.

“We will continue to consider appropriate actions based on the national guidance, but in the meantime, I hope people use the Highland helplines to get the information they need.”

Details of the helpline numbers will be released from tomorrow and will be posted on the council website.



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