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Highland Council issues advice to its tenants amid the coronavirus restrictions


By Val Sweeney


Highland Council tells tenants it will continue to provide essential services such as emergency repairs amid the coronavirus restrictions.

In a bulletin it has given assurances that as a landlord its priority is to maintain tenants' welfare and will provide them with relevant up-to-date information as it receives further guidance from the government over the coming days and weeks.

"As you will be aware, most of our offices are now closed until further notice and the way we will deliver services is changing," it states.

"We are accessing how we can deliver non-essential landlord services at this time, while keeping in line with the changing government guidance.

"We will continue to carry out emergency repairs and we will ask questions to make sure it is safe for a trades person to attend.

"We have issued detailed guidance to our trades and contractors to ensure they follow government guidance when carrying out repairs.

"We are awaiting government advice on rents and benefit maximisation at this time but we would encourage all tenants to keep in contact with the council if you have any concerns and we can direct you to the required advice and assistance.

"We thank you for your co-operation and we will be in contact in due course regarding updates to our services."

It advises tenants to seek information about the latest advice on hygiene and self-isolation from the NHS Scotland website.

It also adds: "We will be trying to contact as many of our vulnerable tenants to see what support we may be able to assist with while you are self-isolating.

"Where we can, we will direct you to other support at this time."

Anyone with inquiries, should contact the service centre on 01349 886602.

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