Free fix if TV interference occurs Nairn

Mobile network services are being upgraded in Nairn boosting speed, performance and coverage.

But there is a chance these improvements may cause interference to TV received through an aerial such as Freeview, BT, TalkTalk and YouView.

Symptoms could include intermittent sound, blocky images (pixelation) or loss of TV signal.

For residents who are affected by the upgrades, free support is available from Restore TV. Restore TV is an independent programme created by Digital Mobile Spectrum Limited (DMSL), an organisation owned by the UK’s four mobile network operators: EE, Virgin Media O2, Three and Vodafone.

Restore TV’s role is to ensure people can continue to enjoy free to view TV if mobile service upgrades cause TV interference.

Ben Roome, CEO of Restore TV, said: “We know just how important TV is to inform, entertain and provide welcome company. Restore TV exists to ensure we all can continue to access free-to-view TV as mobile services are improved across the country.

“If you see new TV interference, we’re on hand to help you resolve the issue. We can send a Restore TV filter, free of charge, for you to fit between your aerial lead and TV or set-top box to remove mobile signals and allow you to watch free to view TV as normal. Full instructions are included, and we can provide further advice online and by phone if needed.

“In most instances, fitting the filter will resolve any issues, but if this isn’t the case, we may also be able to arrange a follow-up visit from a Restore TV engineer at no cost, depending on eligibility.”

Cable and satellite TV, such as Sky or Virgin, are not affected. However, viewers with these services, who also watch free to view TV through an aerial, can receive a free Restore TV filter.

For more information, visit restoretv.uk

Do you want to respond to this article? If so, click here to submit your thoughts and they may be published in print.