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NHS announces closure Covid special helpline at the end of June


By Federica Stefani

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A helpline service which helped Scots during the pandemic will be closing at the end of the month, it has been announced.

NHS cone Covid special helpline service will formally close at 4pm on Thursday June 30 2022.

The service helped three quarters of a million Scots during the pandemic.

NHS 24 Medical Director, Dr Laura Ryan said: "The formal closure of the non-clinical Covid-19 special helpline reflects how life is returning to a more normal or familiar pattern.

“Covid-19 has not gone away. We still need continue to follow the current guidelines and advice to keep everyone safe. This includes getting your vaccines, staying at home if unwell with Covid -19 symptoms, and simple but effective measures such as washing hands frequently. There is an extensive range of information on NHS Inform including symptom checkers for Coronavirus which provide advice and suggest what to do if your condition worsens.

“Remember, if you are unwell or concerned about your symptoms, please continue to access care as normal.”

This reflects changes in national guidance on testing and isolation advice. All information will continue to be available at www.nhsinform.scot/coronavirus.

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