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Inverness hospitality firm Cru says thanks to NHS staff with meal offer


By Calum MacLeod

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HARDPRESSED NHS staff can take advantage of a free cuppa and a discount meal as part of an Inverness hospitality group's thank you to those on the frontline of the coronavirus crisis.

Cru Holdings, operator of several of the busiest bars and restaurants in Inverness, is offering a free tea or coffee as well as 20 per cent off food at any Cru Holdings’ venue on the production of any NHS ID.

Managing director Sott Murray said: "This is just a small gesture of thanks for all the amazing work NHS staff do and will be doing as the situation with regard to coronavirus worsens. I’m pleased to say that since announcing this on Saturday an unprecedented number of people have used this offer.”

Cru Holdings has implemented additional measures at its properties, which include Bar One, Scotch & Rye, DowBar & Bistro, Prime and Angels’ Share in Inverness and the Classroom in Nairn, in an effort to keep customers and staff safe and the Highland economy moving.

Mr Murray explained: “As a hospitality business, we have a duty of care to our staff and customers and so we have been swift and proactive in providing staff training and customer information in an effort to minimise the spread of coronavirus.”

Angel's Share in jut one of the Cru venues offering a special deal to NHS staff to say thank you.
Angel's Share in jut one of the Cru venues offering a special deal to NHS staff to say thank you.

Measures taken include the introduction of a contactless payment policy throughout Cru venues, with customers asked when possible to pay using contactless and minimise the risk of contamination. Staff will then wipe card machines with antibacterial wipes after use.

Increased frequency of cleaning has been introduced at all venues, with regular sanitising of regularly used surfaces such as door handles, antibacterial wipes will be available to customers to wipe down their mobile phones or other items and new handwashing guidelines have been placed in all bathrooms.

Information notices have also been placed at each entrance asking people not to enter if they are experiencing any of the symptoms linked to coronavirus or if they have been exposed to those with the virus.

All staff have received extra training specific to health and safety measures to minimise the spread of coronavirus. The company has also set up an internal disaster management portal so the company can communicate any updates swiftly to all sites.

“We are already seeing the impact of coronavirus on the stock markets. With airline travel cancelled we can expect a drop in tourism which will hit the hospitality industry hard. We need to do our bit to keep the Highland economy moving and for us that means taking practical measures to keep staff and customers safe in our venues so that people still come,” Mr Murray added.

The Cru Holdings portfolio includes travel agency Inverness Travel. The team has been working hard helping customers rearrange travel plans or understand their rights in terms of compensation for cancelled flights and accommodation.

Mr Murray advised any customers worried about holidays booked are being urged to check the website, use live chat or phone the team via www.invernesstravel.co.uk.


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