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NHS carers have been praised for their work over the last year as new figures show a minimum number of complaints against them


By Imogen James

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Doctor supporting elderly woman in clinic.
Doctor supporting elderly woman in clinic.

Between October 2020 and October 2021 fewer than five complaints were recorded by disabled patients being looked after by NHS Highland carers at home.

An spokesman for NHS Highland said: “We want to thank all of our NHS Highland carers working across Highland, Argyll and Bute for their hard work and dedication over the course of the pandemic.

“Covid-19 has changed how we deliver services and the pressures this has placed on our health and social care colleagues cannot be overstated.

“They have risen to each of these challenges to ensure those they care for receive high-quality care each and every day.”

Inverness, Nairn, Badenoch and Strathspey MP Drew Hendry also welcomed the latest statistics as evidence of the high quality care being offered across the region.

“I am not surprised that carers across the Highlands are respected by the families they support – they do incredible work,” he said.

“This past year has been particularly tough on carers, who have continued to do all they can to keep those they care for safe and looked after in the face of extremely challenging situations.

“I want to take this opportunity to thank all the carers in our communities for the vital work they do every day to look after others for whom life would be very different without them.”


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